Customer Reviews
Rachel's Roses
Local Cedarburg, WI florist
Local Cedarburg, WI florist
Date: Nov 09, 2024
Name:
Marci F
State/Province:WI
Overall pretty good and satisfied. I had just read some negative reviews on Google after I'd placed my order but see you are trying to improve operations. The vase that the flowers came in looked fairly small for what I paid, otherwise everything else was satisfactory. Thank you.
Heather's Reply:
Date: Nov 09, 2024, 10:53 am
Thanks for your review. Guess we should have used a bigger vase.
Date: Nov 02, 2024
Name:
Faye K
State/Province:CA
Beautiful arrangement and wonderful communication! Thank you for the quality flowers!
heatheR's Reply:
Date: Nov 02, 2024, 1:27 pm
You're very welcome, I'm glad you were pleased.
Date: Oct 31, 2024
Name:
Melodi H
State/Province:IL
Thank you for taking care of our flower arrangement for our daughter’s 40th birthday. We weren’t able to be with her, flowers are the next best thing! We also appreciate you talking with me with the order.
heatheR's Reply:
Date: Oct 31, 2024, 2:35 pm
You are very welcome, we are here to help.
Date: Oct 24, 2024
Name:
Patricia S
State/Province:MN
My order for long stemmed white roses needed to be delivered without delay. The woman at Rachel’s Roses who took my order by phone was Nancy. It was late in the day but she assured me she would personally see to it that the roses would be delivered the next morning. When I saw the roses the next day I can honestly say they took my breath away. Each rose was in full bloom and perfect. Shiny soft greenery was tucked in between the stems. The arrangement was more beautiful than pictured on their website. Do not hesitate to order from this floral shop. They exceeded my expectations by far.
Date: Oct 22, 2024
Name:
Jan A
State/Province:WI
Beautiful flowers
Heather's Reply:
Date: Oct 22, 2024, 2:20 pm
Thank you Jan!
Date: Oct 20, 2024
Name:
Kenneth M
State/Province:WI
Excellent service. Thank you.
Heather's Reply:
Date: Oct 21, 2024, 9:52 am
Thank you Ken.
Date: May 27, 2023
Name:
LuAnn J
State/Province:ID
The flower arrangement was beautiful and lasted a very long time.
Date: May 18, 2023
Name:
Denise A
State/Province:WI
Flowers are always fresh and last a long time! Beautiful
Date: May 18, 2023
Name:
Kristi R
State/Province:WI
The flower arrangement is beautiful.
Date: May 16, 2023
Name:
Meredith C
State/Province:WI
Very lovely arrangement. The flowers are very fresh and lasting well.
Date: May 16, 2023
Name:
SHIRLEY K
State/Province:WI
Beautiful arrangement
Date: May 15, 2023
Name:
Lynn K
State/Province:WI
One of the most stunning arrangements I’ve received in 43 years of marriage, 41 years as a mom, and 23 years of living in WI.
Heather's Reply:
Date: May 15, 2023, 11:06 am
Thank you for the wonderful compliment Lynn! We look forward to providing you with more stunning arrangements.
Date: May 15, 2023
Name:
Shirley W
State/Province:WI
The flowers and arrangement were beautiful. Would order from you all after seeing the flowers gifted to me.
Heather's Reply:
Date: May 15, 2023, 1:49 pm
We're so glad you liked your arrangement! We look forward to working with you again.
Date: May 12, 2023
Name:
Loretta S
State/Province:WI
I have gotten 2 different gifts of flowers from Rachel's and both times, they were beautiful, unique, and lasted beyond my expectations. Just gorgeous. The creativity put into the arrangements was amazing!
Heather's Reply:
Date: May 12, 2023, 4:37 pm
Thank you for your kind words Loretta! We hope to continue pleasing you.
Date: Apr 25, 2023
Name:
Stacy K
State/Province:WI
Great flowers and customer service
Heather's Reply:
Date: Apr 25, 2023, 11:03 am
Thank you Stacy, we look forward to working with you again!
Date: Mar 25, 2023
Name:
Shannon B
State/Province:WI
The designers choice selection was lovely, delivered rapidly, and did the job of providing some cheer to the recipient. 100% recommend Rachel’s Roses!
Heather's Reply:
Date: Mar 25, 2023, 11:26 am
Thank you. We are so happy your happy!
Date: Mar 25, 2023
Name:
Denise A
State/Province:WI
Stunning, gorgeous bouquet sent by my husband. I wish I could post a picture.
Date: Mar 07, 2023
Name:
Cathy C
State/Province:WI
Beautiful arrangement. Appreciated the care instructions included.
Heather's Reply:
Date: Mar 07, 2023, 2:22 pm
Thank you Cathy. We're glad you liked it.
Date: Feb 25, 2023
Name:
Peter and Lindsay N
State/Province:WI
The flowers are beautiful and were delivered on time in a snowstorm!
Heather's Reply:
Date: Feb 26, 2023, 10:56 am
Thank You for the positive review!
Date: Dec 04, 2022
Name:
lindsay k
State/Province:WI
Being out of state, I wanted to still show my mom my appreciation for her! It was super easy to order online and I was able to get confirmation from Rachel’s Roses when they arrived! I was getting worried initially and gave them a call and they were so helpful and made sure the flowers got delivered on time!! Will order again!
Heather's Reply:
Date: Dec 05, 2022, 1:43 pm
Thank you Lindsay, I'm glad you had a good experience with us!
Date: Sep 24, 2022
Name:
Lisa K
State/Province:WI
The flowers I ordered were beautiful and delivered right on schedule. The recipient was so happy with them. Thank you for doing such a wonderful job.
Heather's Reply:
Date: Sep 28, 2022, 9:10 am
We appreciate you choosing Rachel's Roses. You're welcome for the wonderful job. We look forward to working with you again!
Date: Jun 09, 2022
Name:
Sue H
State/Province:MD
I selected designers choice flower arrangement and they were beautiful. I ordered online and followed up via phone. The staff was gracious and reassuring. The flowers were delivered to my mother-in-law and she loved them!
Heather's Reply:
Date: Jun 09, 2022, 10:59 am
Thank you for choosing Rachel's Roses. We are happy your mother in law loved the flowers!
Date: Jun 07, 2022
Name:
Nancy W
State/Province:WI
Very pretty!
Date: May 17, 2022
Name:
JJW W
State/Province:IT
According to my fiancé, beautiful flowers and great delivery service. 10/10, would recommend!
Date: May 12, 2022
Name:
Chris S
State/Province:WI
I have seen roses a beautiful as the large red and yellow flowers I picked up today. Each individual rose was appreciated greatly when given. The staff even strapped all 7 in my seatbelt and they arrived safely at my destination. Thank you! I will be back!
Date: May 10, 2022
Name:
Beverly B
State/Province:WI
Beautiful arrangement.
Date: May 10, 2022
Name:
Sherry S
State/Province:WI
Flowers were gorgeous!
Date: May 10, 2022
Name:
Ann D
State/Province:WI
Thank you so much for calling to check when no one came to door. I was out of town and so the flowers were taken back to store and then returned when hame. So they we lovely and the candy was perfect. So appreciated.
Date: Apr 18, 2022
Name:
Vyanna L
State/Province:CA
I live in CA but my partner's mom lives in WI. I wanted fresh flowers and not in a box like you get with 1-800 Flowers. They were beautiful and despite me only having coordinates as an address they were able to find her. Thanks so much!!
Date: Mar 05, 2022
Name:
Melissa S
State/Province:WI
The flowers were beautiful. Very pleased.
Heather's Reply:
Date: Mar 07, 2022, 4:15 pm
Thank you. We're glad you liked it.
Date: Feb 28, 2022
Name:
Todd A
State/Province:FL
Beautiful Bouquet
Date: Feb 14, 2022
Name:
JOSH H
State/Province:WI
Amazing arrangement!! Was more than I expected!! 5 Stars!!
Date: Feb 13, 2022
Name:
Holly G
State/Province:WI
The mission of this company makes the flowers even more beautiful.
Heather's Reply:
Date: Feb 14, 2022, 11:58 am
Thank you!!!
Date: Jan 17, 2022
Name:
Shelby S
State/Province:WI
Arrangement is beautiful and new buds are opening up. Very nice flowers.
Heather's Reply:
Date: Jan 19, 2022, 12:16 pm
Thanks Shelby, Im glad you are happy with your arrangement
Date: Jan 17, 2022
Name:
Roseann W
State/Province:IL
Did not look at all like the on line picture. My daughter said there weren’t many flowers in the arrangement. Vase was nice.
Heather 's Reply:
Date: Jan 19, 2022, 12:26 pm
Hi Roseann,
Sorry you were not happy with your arrangement. Unfortunatly it is sometimes difficult to make a floral arrangement "like the picture" we used all the flowers that were in the recipe. Perhaps next time it would be better to requets a designers choice.
Date: Jan 05, 2022
Name:
Kay A
State/Province:MI
We never received our order!!!! I want a full refund!!!
Heather's Reply:
Date: Jan 06, 2022, 10:22 am
We are sorry you didnt receive your order. Our driver delivered your order to Lasata Heights at 10:55 am on December,22nd. I'm not sure what happened to your order after that. Our policy on undelivered orders is....we need to be notified within 24 hours so that we can trace or replace the missing order. We were notified 15 days later of non delivery. This time exceeds our policy and Rachel's Roses did not receive any communication regarding this issue up until now. We are sorry.
Date: Jan 01, 2022
Name:
Jackie S
State/Province:WI
Wonderful, lasting arrangement! Timing of delivery was perfect. Thank you for the great experience.
Date: Dec 20, 2021
Name:
Ruth G
State/Province:WI
Great
Date: Dec 20, 2021
Name:
Marilynn W
State/Province:WI
As usual the flower arrangement was spectacular.
Heather's Reply:
Date: Dec 28, 2021, 12:36 pm
We're happy to continually please you.
Date: Dec 08, 2021
Name:
Phyllis R
State/Province:WI
Beautiful arrangement
Heather's Reply:
Date: Dec 09, 2021, 9:08 am
Thank you!
Date: Nov 16, 2021
Name:
Stacy K
State/Province:WI
Flowers were beautiful and lasted a long time
Heather's Reply:
Date: Nov 16, 2021, 9:05 am
Thank you. We hope they brightened your birthday.
Date: Nov 09, 2021
Name:
Bonnie Y
State/Province:WI
Very nice surprise
Date: Nov 05, 2021
Name:
Anna T
State/Province:CA
I sent fresh flowers and a box of chocolates to my mom for her birthday recently. I wanted same day delivery and Rachel’s Roses was perfect! I live in CA and the online order process was super easy. My mom loved her beautiful flowers!
Date: Oct 30, 2021
Name:
Tara G
State/Province:CA
The recipient loved her flowers, and said they looked great a week later. She said they Brough sunshine and light into a drearily rainy week.
Date: Oct 27, 2021
Name:
Brian D
State/Province:WI
Awesome service and products. Will definitely be back the next time I need flowers.
Date: Oct 20, 2021
Name:
Donna I
State/Province:WI
Great service with very prompt delivery!!
Date: Oct 16, 2021
Name:
Krist W
State/Province:WI
Very lovely arrangements and prompt delivery. Great communication.
Date: Oct 13, 2021
Name:
Diana M
State/Province:WI
Beautiful arrangement.
Date: Oct 12, 2021
Name:
S B
State/Province:MN
Always top quality. Recipient comment was “Stunning!” Thanks for making me look good!
Date: Oct 06, 2021
Name:
Lenayn J
State/Province:IL
Beautiful florist selection was delivered
Date: Oct 06, 2021
Name:
Evan B
State/Province:WI
Rachel’s Roses is always my go to! Easy online ordering, competitive prices, and beautiful product. I love supporting this local business.
Heather's Reply:
Date: Oct 06, 2021, 9:57 am
We are glad that we are your go to. We appreciate your repeat business.
Date: Oct 06, 2021
Name:
Heidi F
State/Province:WI
Such a wonderful florist! The autumn-themed bouquet I had sent to a dear family member was exuisite!
Date: Oct 04, 2021
Name:
Mom Dad E
State/Province:WI
Loved the bouquet it was so colorful!
Heather's Reply:
Date: Oct 04, 2021, 9:30 am
Glad you liked it, hope you had a happy anniversary!
Date: Oct 01, 2021
Name:
Dean H
State/Province:WI
Great job, thanks
Date: Sep 29, 2021
Name:
Julie S
State/Province:IL
The flowers were beautiful, and delivered on time. Would order from this store again!
Date: Sep 16, 2021
Name:
Judy P
State/Province:WI
Service is excellent, always promptly delivered. Flower designs are modern and artistically done. Flowers are of good quality and Lasting. Not Your run-of-the-mill Design.
Heather's Reply:
Date: Sep 16, 2021, 9:01 am
Thank you Judy! Hope you had a happy birthday!
Date: Sep 12, 2021
Name:
Michael N
State/Province:WI
Lovely arrangement. Made her day!
Date: Aug 24, 2021
Name:
Janet B
State/Province:WI
The arrangement was lovely, fresh and beautiful. And on time!
Date: Jul 27, 2021
Name:
Shelley A
State/Province:WI
I. needed to send a bouquet to my sister and found them via a Google search - I was not disappointed! The arrangement was beautiful and delivered the same day!
Heather's Reply:
Date: Jul 28, 2021, 9:59 am
We're glad you were pleased!
Date: Jul 26, 2021
Name:
Michael T
State/Province:WI
Thank you so very much for the beautiful arrangement and delivery ordered by my kiddos!!
Heather's Reply:
Date: Jul 27, 2021, 10:53 am
You're welcome. Hope you had a happy birthday!
Date: Jun 06, 2021
Name:
Melissa B
State/Province:IL
I love Rachel's Roses. Every time I have ordered from them the product has been exquisite!
Heather's Reply:
Date: Jun 07, 2021, 3:22 pm
Thank you for the kind words...we love to be loved!
Date: May 29, 2021
Name:
Tracy B
State/Province:WI
Flowers were gorgeous, loved all the pale pinks and lime green!
Heather's Reply:
Date: Jun 01, 2021, 11:13 am
We're glad you liked it. Hope you had a happy anniversary.
Date: May 21, 2021
Name:
Ted S
State/Province:WI
My mother and aunt loved their flowers. Thank you for doing an outstanding job.
Heather's Reply:
Date: May 21, 2021, 12:22 pm
We appreciate your kind words
Date: May 20, 2021
Name:
Theresa S
State/Province:WI
Beautiful arrangement and so fragrant.
Date: May 20, 2021
Name:
John M
State/Province:FL
Website was easy to navigate. Order delivered on date promised
Date: May 19, 2021
Name:
Ryan J
State/Province:WI
Awesome stuff! Delivery was worry free and on time. Great service :)
Heather's Reply:
Date: May 19, 2021, 7:46 am
Thank you
Date: May 14, 2021
Name:
William V
State/Province:WI
I ordered an arrangement of flowers for my mother for Mother's Day. I knew very little about arrangements or what to expect, so I chose to go with Rachel's Roses and a suggested arrangement. My mother was very pleased and sent me a stunning picture of the arrangement. I will not hesitate to order again.
Heather's Reply:
Date: May 15, 2021, 9:04 am
So glad your mom and you are happy!
Date: May 13, 2021
Name:
Carolyn Z
State/Province:WI
Bouquet was beautiful!
Date: May 12, 2021
Name:
Kathy E
State/Province:WI
The floral arrangement was beautiful, a nice variety of flowers. Only drawback was, we were not home at time of delivery. We found them on the front porch Sun. morning. Thankfully we did not have frost Sat. night.
Date: May 11, 2021
Name:
Anne L
State/Province:WI
The flowers are so creatively arranged, just beautiful. Thanks you
Date: May 11, 2021
Name:
Thomas G
State/Province:WI
I always feel welcome and treated well when I visit the store.
Date: May 11, 2021
Name:
Mamacita T
State/Province:WI
I have received your flowers many times from family. Lovely arrangement. Thanks
Date: May 10, 2021
Name:
Barbara G
State/Province:WI
Beautiful arrangement!!
Date: May 09, 2021
Name:
Barbara M
State/Province:WI
Beautiful
Rachels Roses 's Reply:
Date: May 09, 2021, 8:49 am
Thank you! Have a happy Mother’s Day.
Date: Apr 15, 2021
Name:
Domka C
State/Province:WI
Everything was beautiful and delivered on time. Thank u very much
Heather's Reply:
Date: Apr 16, 2021, 9:29 am
Thank you Courtney! We're glad you are pleased.
Date: Apr 12, 2021
Name:
Kassy B
State/Province:WI
I received two floral arrangements for my birthday and both are beautiful! The arrangements were similar, but did not include exactly the same flowers which was nice.
Heather's Reply:
Date: Apr 14, 2021, 12:08 pm
Thanks Kassy! We hope you had a great birthday.
Date: Apr 09, 2021
Name:
Suzanne K
State/Province:WI
The flower arrangement was absolutely beautiful, thank you for making my day!
Date: Apr 05, 2021
Name:
Jeff H
State/Province:WI
They were very fast and the flowers were fantastic
Date: Mar 27, 2021
Name:
Doreen L
State/Province:WI
Absolutely beautiful!
Date: Mar 21, 2021
Name:
Richard D
State/Province:WI
Flowers were great... I had ordered a small stuff animal and that wasn't delivered.
Date: Mar 19, 2021
Name:
Ann D
State/Province:WI
Beautiful flowers. Thank you so much for checking when I would be home to accept flowers so they would be fresh and not to cold.
Date: Mar 19, 2021
Name:
Catherine M
State/Province:LA
Beautiful plant- great service
Date: Mar 09, 2021
Name:
Kate H
State/Province:VIC
Arrived on time and looked just as stunning as in the picture
Date: Feb 28, 2021
Name:
John K
State/Province:WI
Delighted with the experience...
Date: Feb 25, 2021
Name:
Robert B
State/Province:WI
They were so lovely and fragrant!
Date: Feb 22, 2021
Name:
Tim W
State/Province:WI
Delivery on schedule, beautiful, long-lasting roses.
Heather's Reply:
Date: Feb 22, 2021, 12:18 pm
Thank You.
We hope you had a great Valentines Day
Date: Feb 17, 2021
Name:
MaryLee K
State/Province:WI
Your arrangement in beautiful. Your roses however, are a bit "old". Received on Sunday. On Tuesday the petals started turning brown on the edges of the petals.
Heather's Reply:
Date: Feb 17, 2021, 9:53 am
We are glad you thought the arrangement was beautiful. I can promise you the roses in your arrangement were not "old". The roses probably had a bit of frost bite due the the extreme temperatures of -2 and a daytime high of 2 with - 20 plus windchill. Its unfortunate we cannot control the temp and we do all that is possible to deliver a quality product.
Date: Feb 11, 2021
Name:
paul g
State/Province:WI
Very easy to order beautiful arrangements. Great delivery options including same day delivery.
Date: Feb 05, 2021
Name:
Jenifer S
State/Province:IL
Highly recommend! They were out of a flower and they called me to let me know. Very professional!
Date: Feb 04, 2021
Name:
MARGARET S
State/Province:WI
Four star rather than five because the delivery person did not wear a mask. Should be store policy!
Date: Jan 02, 2021
Name:
Patty and Tom K
State/Province:WI
Our flower arrangement is gorgeous and 4 days later still look great! Appreciated call right before delivery so flowers didn't have to be in freezing weather!
Heather's Reply:
Date: Jan 05, 2021, 12:34 pm
Thank you! We hope you continue to enjoy your arrangement.
Date: Jan 01, 2021
Name:
Allan M
State/Province:ON
Thank you! Great Flowers!
Heather's Reply:
Date: Jan 05, 2021, 12:22 pm
Thank you we're glad you were happy with your order.
Date: Dec 24, 2020
Name:
Steve R
State/Province:WI
Looks great! Arrived on time. EZ process
Date: Dec 21, 2020
Name:
Doris C
State/Province:WI
Love arrangement
Heather's Reply:
Date: Dec 22, 2020, 9:26 am
I'm glad you like it, we aim to please. Merry Christmas!
Date: Nov 28, 2020
Name:
SHIRLEY K
State/Province:WI
Absolutely beautiful! Perfect arrangement for Thanksgiving table!
Heather's Reply:
Date: Nov 30, 2020, 9:27 am
We're glad you liked it. Hope you had a happy Thanksgiving.
Date: Nov 23, 2020
Name:
Mom and Stan K
State/Province:WI
The flowers were beautiful! Just what we ordered, we will use your shop again !
Heather's Reply:
Date: Nov 23, 2020, 9:10 am
Thank you very much! We are so happy you were happy. We look forward to your next order!
Date: Nov 13, 2020
Name:
Jenna S
State/Province:WI
The flowers were beautiful! And it was lovely to get a personalized note along with it. They continue to do well--several days later.
Date: Oct 27, 2020
Name:
Ed T
State/Province:WI
Once again, Rachel's Roses did a fantastic job on delivering a beautifully arranged assortment of flowers for my wife's birthday. The variety, colors and aromas are superb, such wonderful work by all! Delivery was on-time as well, keep up the great work!! Thank you!
Heather and Rachel's Reply:
Date: Oct 28, 2020, 11:41 am
Thank you Thank you Thank you! We appreciate the positive response. We hope your wife had a fantastic birthday.
Date: Oct 26, 2020
Name:
Ellie A
State/Province:WI
They are beautiful!
Heather's Reply:
Date: Oct 26, 2020, 10:16 am
So glad you were happy with the arrangement. Happy Anniversary!
Date: Oct 20, 2020
Name:
Karen C
State/Province:WI
The flowers were a lovely surprise for my birthday from one if my dearest friends. They were beautiful!
Rachel's Reply:
Date: Oct 20, 2020, 9:42 am
Thank you for the positive review. We hope you had a fabulous birthday!
Date: Oct 20, 2020
Name:
Gail S
State/Province:WI
The arraignment smelled as pretty as it looked!
Rachel's Reply:
Date: Oct 20, 2020, 9:44 am
We're glad you enjoyed the flowers. Happy Anniversary!
Date: Oct 13, 2020
Name:
MaryLee K
State/Province:WI
The flowers are lovely
Date: Oct 12, 2020
Name:
Libby K
State/Province:WI
The flowers were beautiful and service was great and fast!
Date: Sep 24, 2020
Name:
Valerie B
State/Province:CA
Horrible! I set the delivery date for 9/10 and they were delivered over a week early! I left a message and emailed; no response. Very disappointed
Heather's Reply:
Date: Sep 24, 2020, 8:59 am
Im sorry you were unhappy. We never recieved an e-mail from you or a message. We definately respond to all emails and messages.
Date: Sep 21, 2020
Name:
Sharon H
State/Province:WI
Made my wifes day!!
Rachel's Reply:
Date: Sep 21, 2020, 9:07 am
Thats great! We hope you had a great anniversary!
Date: May 29, 2020
Name:
Blake K
State/Province:WI
Excellent arrangements with thoughtful touches.
Date: May 12, 2020
Name:
Kerry C
State/Province:WI
Arrangement was very pretty
Date: May 05, 2020
Name:
Dan K
State/Province:WI
The arrangement that they did for our anniversary was beautiful. Thanks SO MUCH and would not go anywhere else.
Date: Mar 13, 2020
Name:
Jill D
State/Province:WI
My sister loved her birthday flowers ! I would order from them again .
Date: Feb 28, 2020
Name:
Elizabeth K
State/Province:WI
Pretty and well arranged
Date: Feb 17, 2020
Name:
Steve M
State/Province:WI
Rachel's is the best place for flowers in Cedarburg, Mequon, Grafton, etc. I would not buy any flowers, especially for delivery, anywhere else.
Heather's Reply:
Date: Feb 17, 2020, 5:37 pm
Thank so much for your kind words. They are truly appreciated.
Date: Feb 05, 2020
Name:
Tate M
State/Province:IL
Really enjoyed the flowers! They were beautiful and delivered at the perfect moment! Thank you very much. Only complaint I would have is the $10 delivery fee when the roses were delivered 2mins from the store front. Other than that, no complaints whatsoever!
Date: Dec 29, 2019
Name:
Anne H
State/Province:WI
It is the scent that is so perfumey! The flowers are lasting so well! Thank you
Date: Dec 17, 2019
Name:
Betty G
State/Province:WI
Lovely poinsettia!
Date: Dec 16, 2019
Name:
Cathy J
State/Province:WI
Flowers were beautiful and fresh
Date: Dec 14, 2019
Name:
Steve J
State/Province:CA
Your website was easy to navigate and my parents loved the flowers. The quality was excellent. Thanks for a great way to order beautiful flowers from miles away (CA to be specific) :-)
Heather's Reply:
Date: Dec 14, 2019, 12:59 pm
You're welcome Steve. We're glad to have made it easy for you.
Date: Dec 04, 2019
Name:
Katheriene A
State/Province:MN
The recipient said the flowers were beautiful!
Date: Nov 30, 2019
Name:
Gerald Donna J
State/Province:WI
Beautiful flowers. Would recommend
Date: Sep 23, 2019
Name:
Marge P
State/Province:WI
A lovely arrangement which arrived on my birthday! Beautiful!
Heather's Reply:
Date: Sep 23, 2019, 4:16 pm
We hope it made your day extra special!
Date: Sep 16, 2019
Name:
Helen M
State/Province:WI
Flowers are so beautiful. I received several bouquets. The ones from you are from my daughter and husband.
Date: Jul 14, 2019
Name:
Judy F
State/Province:WI
The flowers I received were simply gorgeous! Would highly recommend!
Date: Jun 03, 2019
Name:
Russell B
State/Province:WA
Great job guys - delivered on time with a smile...and most importantly - gorgeous flowers. Keep up the great work!
Date: May 22, 2019
Name:
Melissa S
State/Province:WI
Flowers were beautiful and enjoyed! Thanks!
Date: Mar 16, 2019
Name:
Donna F
State/Province:WI
I've received yearly gifts of Rachel's flowers and have always found them to beautifully arranged and the flowers fresh. I like using a local small business.
Heather's Reply:
Date: Mar 16, 2019, 10:33 am
Thank you! Its nice to hear when people are happy with our services!
Date: Feb 17, 2019
Name:
Ally P
State/Province:WI
I have received flowers from Rachel's Roses on several occasions and they are always beautiful! The staff is so friendly and the flowers last a long time compared to other places.
Date: Nov 20, 2018
Name:
Jennifer F
State/Province:WI
Ordered was delivered on time and beautiful.
Date: Oct 18, 2018
Name:
Debbie L
State/Province:WI
The rose arrangement that I received was beautiful!!
Date: Oct 11, 2018
Name:
Timothy D
State/Province:FL
My mom called and said the flowers were beautiful. They were delivered on-time for her birthday and I am very happy with Rachel's Roses. We will be ordering flowers from Rachel's Roses again for sure.
Date: Sep 25, 2018
Name:
Barb D
State/Province:WI
The arrangement is perfect Such a nice variety and beautiful flowers.
Date: Aug 09, 2018
Name:
Calle K
State/Province:WI
The arrangement that was delivered was MUCH smaller than depicted online. For the price it cost, i would’ve expected a decent sized arrangement.
Heather's Reply:
Date: Aug 09, 2018, 2:46 pm
Gosh, sorry the arrangement was not what you expected. We build all orders according to the recipe. I don't take the photos that are on our website. Once again so sorry you were dissapointed.
Date: Aug 07, 2018
Name:
Tanya W
State/Province:WI
The arrangement that was made for the funeral was stunning. My husband saw the arrangement at the funeral and thought to himself "someone spent a lot of money on those flowers" and here it was our arrangement that we purchased. Very beautiful and a job well done. Thank you.
Heather's Reply:
Date: Aug 07, 2018, 10:06 am
Your Welcome!
Date: Jul 18, 2018
Name:
Brad S
State/Province:WI
Decided to give "Rachel's Roses" a try after having a terrible experience with a large online floral delivery service, and I am glad I did! Called to place an order at 11:30am for a bouquet and chocolates to be delivered same day, and my girlfriend received them within three hours AND everything was correct and looked great! Will definitely be back!
Heather's Reply:
Date: Jul 18, 2018, 3:11 pm
Thank you Brad. I'm glad you gave us a chance and were pleased.
Date: Jun 30, 2018
Name:
Pat F
State/Province:WI
Excellent service and beautiful arrangement
Date: Jun 01, 2018
Name:
Christopher S
State/Province:WI
Great choices. Looked better in person than in the picture. Delivery was well on time.
Rachel’s Roses's Reply:
Date: Jun 01, 2018, 6:58 pm
Thanks! We appreciate your business
Date: May 31, 2018
Name:
Kelley S
State/Province:MO
The bouquet delivered did not look like what I ordered; not what I would expect for the price I paid.
Date: May 22, 2018
Name:
Holly M
State/Province:WI
Rachel Roses is always able to accommodate the time I request flowers to be delivered. Also if arrangement I chose is not available they call to see if another arrangement in a similar look is ok. The flowers are always very beautiful!!
Rachels Roses's Reply:
Date: May 22, 2018, 10:03 am
Thank you! We appreciate your business!
Date: May 15, 2018
Name:
Donna N
State/Province:WI
I love my orchid that I received from my son for Mother’s Day from Rachel’s! I sent photos of it to my sisters and aunt. They were impressed! I would like information on how to keep it healthy.
Donna
Date: May 15, 2018
Name:
Jan B
State/Province:WI
Your flowers have always been beautiful. I was not very happy with your delivery person though. I said to him "It must be wonderful to have people greet him with smiles when he delivers them flowers" and his response was "Yeah, but I still have to work!". That added an element of disappointment to the delivery.
Rachels Roses's Reply:
Date: May 17, 2018, 9:09 am
We had a chat with the driver and we are sure there won't be an element of disappointment added to anyones delivery agian. He sends his apologies and says he never intended to disappoint anyone.
Date: May 15, 2018
Name:
Joyce Christie c
State/Province:WI
The cut flowers for Mother's Day were just gorgeous. They were delivered the day before the holiday with the delivery person greeting me with "Happy Mother's Day." I am watering them every day and they are still beautiful. I really like the colors, red roses with other pink and white flowers and lovely greens.
Rachels Roses's Reply:
Date: May 17, 2018, 9:05 am
We are so happy you are enjoying your flowers. Thank you.
Date: May 13, 2018
Name:
Russ B
State/Province:WI
Easy to use website, decent prices, and most importantly gorgeous flowers. I love to support a local Cedarburg business
Date: Apr 14, 2018
Name:
Scott R
State/Province:WI
For the price paid I was very disappointed with how small the bouquet was. This was for an anniversary and I wanted a 'wow' and this was not it. When I called to complain she acted like I should have known from the website picture. Unlikely to use your shop again.
Heather's Reply:
Date: Apr 14, 2018, 12:45 pm
Sorry you still feel this way. I thought we resolved this over the phone.
Date: Mar 15, 2018
Name:
Donna F
State/Province:WI
Getting flowers from Rachel's Roses is always a special treat. The flowers are fresh and the arrangements include flowers that are bloomed and some that will bloom in a few days. It's like getting two bouquets in one. Love that Rachel's is local; a place I often walk by.
Heather's Reply:
Date: Mar 15, 2018, 9:56 am
Thank you!! We are happy you're pleased with your arrangements you receive from us.
Date: Feb 28, 2018
Name:
Darcy T
State/Province:TX
I was really pleased with the timely delivery so close to Valentine's Day. I will definitely use them again.
Date: Feb 28, 2018
Name:
Scott G
State/Province:WI
We had a little problem with website but it was taken care of promptly
Date: Feb 19, 2018
Name:
CAROL W
State/Province:WI
Very nice , colorful and fragrant. Some of the flowers died rather quickly but overall a lasting and pretty arrangement!
Date: Feb 07, 2018
Name:
Colleen K
State/Province:CA
Flowers are always fresh, beautiful and delivered immediately! Thank you!
Date: Feb 03, 2018
Name:
Alena F
State/Province:WA
Ordered the Junk Food Basket for my niece's 18th birthday and she looooved it! Delivery was on time, delivery instructions were followed and all items were in great shape. Overall very pleased.
Date: Dec 29, 2017
Name:
Jessica K
State/Province:WI
Rachel's Roses was amazing! Great Service, very accommodating to changing from delivery to pickup - even offered to add flowers to make up for the delivery charge!
will most definitely use for all flower orders going forward...
Heather's Reply:
Date: Dec 29, 2017, 1:56 pm
Thank you very much. We appreciate your positive feed back!
Date: Dec 12, 2017
Name:
Craig M
State/Province:WI
The arrangement was beautiful! My wife was very surprised, and her co-workers were jealous. Helped to make the first day back after maternity leave a little bit easier. Thank you
Date: Nov 17, 2017
Name:
Stacy K
State/Province:WI
Great flowers. Great customer service. Thank you
Date: Nov 15, 2017
Name:
Holly H
State/Province:WI
Great experience I had to adjust the time of delivery a couple times that day and they worked with me. The flowers were beautiful, I would order again from Rachel's Roses
Heather's Reply:
Date: Nov 15, 2017, 11:26 am
Thank you Holly! We look forward to working with you again.
Date: Oct 12, 2017
Name:
Kim B
State/Province:WI
Thank you for the absolutely gorgeous bouquet of flowers & the second bouquet to "Petal It Forward". What an amazing gesture of hospitality & good will. You warmed my heart & also extended your beauty to a dear friend. The flowers are so fresh, colorful & aromatic. I look forward to placing my next flower order through Rachel's Roses! I can't THANK YOU enough!!!
Heather's Reply:
Date: Oct 12, 2017, 3:12 pm
Your welcome. We are so glad your enjoying your Petal it forward bouquet!
Date: Sep 25, 2017
Name:
Verena T
State/Province:WI
Lovely flowers!!
Heather's Reply:
Date: Sep 25, 2017, 9:28 am
We are very glad you liked them.
Date: Sep 21, 2017
Name:
Linda P
State/Province:FL
Easy ordering process. Recipient was delighted with the bouquet and they lasted quite a while. I thought they were a little pricey, but I haven't ordered flowers to be delivered in some time so nothing to compare. You were recommended by local person.
Heather's Reply:
Date: Sep 21, 2017, 10:14 am
Thanks, we appreciate your positive feedback.
Date: Sep 11, 2017
Name:
Deanna K
State/Province:WI
Didn't care for the call I got to tell me they didn't have the flowers in stock to make the arrangement that I ordered online.
Offered substitute flowers which had no meaning, I dont know what they look like.
website said same day delivery if ordered within 2 hr, asked about the delivery charge if I waited until tomorrrow, she snickered "you still have to pay" .. doesn't speak excellent customer service.
the "substitute flower arrangement" and it was beautiful.. but I paid the same price.
Heather's Reply:
Date: Sep 11, 2017, 11:26 am
Sorry you were unhappy. But it appears from your complaint you were happy with the flowers. "substitute flower arrangement" and they were beautiful" As far as paying the same price.... we always make sure to fill every order to equal or greater value.
Date: Aug 17, 2017
Name:
Rosemary S
State/Province:WI
Lovely flowers! Thank you
Heather's Reply:
Date: Aug 17, 2017, 9:16 am
Thank you. Enjoy!
Date: Aug 15, 2017
Name:
Eileen L
State/Province:WI
Lovely flower arrangement, balloon, ribbon and square/different vase.
Thank you!
Heather's Reply:
Date: Aug 16, 2017, 3:56 pm
Your Welcome! Glad you enjoyed your arrangement.
Date: Aug 01, 2017
Name:
Colleen L
State/Province:CA
It was simple to order and the arrangement arrived as fresh and as beautiful as pictured!
Heather's Reply:
Date: Aug 01, 2017, 7:12 pm
Thank you for your kind words Colleen.
Date: Jul 18, 2017
Name:
Ken Roberta H
State/Province:WI
The basket looked lovely and was wrapped beautifully. The fruit itself -- especially 2 out of the 3 pears -- were a bit the worse for wear, with several gashes in each and black spots that developed early. Overall, it was a lovely gift to receive, but a bit more care with the fruit itself would be nice. Thank you
Heather's Reply:
Date: Jul 19, 2017, 11:43 am
Thank you for the 4 star rating even though you were not happy with the pears. Thank you for pointing that out to us and we will be more aware of the quality of the fruit we purchase from now on.
Date: May 29, 2017
Name:
Russ B
State/Province:WA
Great job - lovely flowers - my mom loved them!
Date: May 20, 2017
Name:
Michelle H
State/Province:WI
Flowers were beautiful. I was contacted to let me know they were at my door and really appreciated that as the weather was extreme the day they came.
Heather's Reply:
Date: May 20, 2017, 11:49 am
Thank you Michelle. Glad you were happy with your order.
Date: May 16, 2017
Name:
Jan B
State/Province:WI
Wonderful arrangement - color selection is great!
A real treat for me.
Heather's Reply:
Date: May 17, 2017, 9:00 am
Thank You Jan, we are so happy your happy!
Date: May 15, 2017
Name:
Nancy H
State/Province:WI
May 3 2017 I received a dozen yellow and orange roses that were the most beautiful roses I have ever received. Today is may 15 and I am throwing out 10 of them that no longer are pretty. I highly recommend them. They called to notify me if the delivery because I was not home. Gorgeous, gorgeous, gorgeous!
Heather's Reply:
Date: May 15, 2017, 11:36 am
We are so glad you're happy with them. Thank you for the positive review.
Date: Apr 19, 2017
Name:
robin c
State/Province:WI
My husband ordered flowers from you for my daughter and myself for Easter. We received a lovely arrangement and a potted plant and were very happy with what we received! :)
Date: Mar 27, 2017
Name:
Elke H
State/Province:WI
The arrangement was beautiful and the flowers lasted a long time. I was very pleased, as was the recipient. Ordering via the website is very easy as well. Thank you !
Date: Mar 17, 2017
Name:
Melissa P
State/Province:WI
Beautiful bouquet & prompt delivery. Would definitely recommend.
Date: Feb 25, 2017
Name:
Joshua G
State/Province:IL
This was the second time I have ordered and I am very pleased with the product and service. My son has also ordered flowers and had them delivered. I will continue to use Rachel's roses.
Heather's Reply:
Date: Feb 25, 2017, 10:22 am
Thank you! We appreciate your positive review and your business. We hope to keep you pleased for years to come!
Date: Jan 03, 2017
Name:
Jean N
State/Province:WI
The flowers were beautiful and delivered on time as requested. Couldn't ask for more; everything was done remotely through the internet.
Heather's Reply:
Date: Jan 03, 2017, 9:43 am
Thank you! Im glad you were satisfied with your order.
Date: Nov 17, 2016
Name:
Stacy N
State/Province:WI
Excellent service. I offered to pick up instead of having flowers delivered so they added extra flowers. Arrangement was beautiful
Date: Sep 18, 2016
Name:
Judi H
State/Province:WI
The flowers were beautiful as usual, both the ones I received as well as those I have ordered for others. Creative and beautiful. Thank you for your talent.
Date: Sep 15, 2016
Name:
Donald H
State/Province:VA
Good service, nice flowers, great job...Thank you.
Date: Jun 30, 2016
Name:
Kayla M
State/Province:WI
Wonderful service and beautiful flowers! I love getting flowers from here! Very well arranged and the flowers look expensive and keep well.
Date: Jun 21, 2016
Name:
William M
State/Province:WI
Big disappointment for the $. Ordered upgrade of what appeared to be a very pretty arrangement on the website - upgrade was a larger vase and more expensive, less desirable (and fewer) flowers, making vase look half empty. Fool me once, shame on you...
Heather's Reply:
Date: Jun 21, 2016, 7:51 am
There was never an intention to fool or disappoint you. We offered to fix the replace the arrangement if you returned it. You never returned the arrangement. We are very sorry.
Date: Jun 21, 2016
Name:
Timothy W
State/Province:WI
Great service, beautiful arrangement.
Date: Jun 03, 2016
Name:
Lois R
State/Province:WI
Beautiful flowers with great personal delivery service! I've had them for over a week and they are still gorgeous. Thanks for the great tips on flower care!
Date: May 21, 2016
Name:
Michael K
State/Province:TN
Ordering and delivery processes were very good. However, the Flowers delivered were very poor and not worth the cost. My brother sent flowers for the same occasion from another florist and they were much better quality and lower cost.
Date: May 10, 2016
Name:
Beverly B
State/Province:WI
Loved my floral arrangement for Mother's Day! I, always, receive beautiful arrangements from you shop.
Date: May 09, 2016
Name:
Loretta H
State/Province:WI
great job, very nice arrangement...thank you!
Date: May 07, 2016
Name:
Dan H
State/Province:MN
Thank you. As promised and beautiful. You made a difficult Mother's Day a little easier.
Date: May 05, 2016
Name:
Joy S
State/Province:WI
I love the choice of flowers and fillers. The flowers seem to be fresh and are holding up well. The arrangement of choice is very short and when cutting and trimming the flower ends they are getting very short. I would have liked a little more height so I could keep the arrangement looking as it was on arrival. I am now separating them into small bud vases.
Date: Mar 29, 2016
Name:
NATHAN H
State/Province:WI
I had to make a quick order online for a same day delivery. website was user friendly and the flowers were delivered by early afternoon. very happy.
Date: Mar 21, 2016
Name:
Jennifer L
State/Province:AZ
Thank you for your amazing service. Delivery was fast and the bouquet was beautiful. I highly recommend Rachel's Roses!
Date: Feb 28, 2016
Name:
Hannah B
State/Province:WI
A beautiful boquet, right at our doorstep. What a nice surprise!
Date: Feb 16, 2016
Name:
Kayla B
State/Province:WI
5 out of 5 every time!
Date: Jan 19, 2016
Name:
Clare V
State/Province:WI
Great service. Beautiful flowers
Date: Nov 02, 2015
Name:
bARBARA w
State/Province:MN
You provided the most beautiful standing spray for an unexpected funeral. I recommend you to everyone. The spray was perfect for
my uncle. Thank you so much in our time of need.
Date: Nov 02, 2015
Name:
bARBARA w
State/Province:MN
You provided the most beautiful standing spray for an unexpected funeral. I recommend you to everyone. The spray was perfect for
my uncle. Thank you so much in our time of need.
Date: Nov 02, 2015
Name:
bARBARA w
State/Province:MN
You provided the most beautiful standing spray for an unexpected funeral. I recommend you to everyone. The spray was perfect for
my uncle. Thank you so much in our time of need.
Date: Oct 09, 2015
Name:
Lisa K
State/Province:WI
The flowers were beautiful! Thank you for such a great quality arrangement. We will certainly use you again for our floral needs.
Date: Oct 06, 2015
Name:
Sydney K
State/Province:WI
My husband decided to surprise me with a beautiful bouquet of a dozen red roses from Rachel's Roses, and they were, by far, the most beautiful roses I have ever seen in my life. They opened so big and beautifully! I couldn't have been happier! They were gorgeous! Thank you so much for helping my husband make my week! :)
Date: Sep 28, 2015
Name:
Charles W
State/Province:WI
I ordered a dozen roses for my wife to be delivered locally on the same day. They arrived as promised (with a phone call in advance) and looked beautiful. Well done!
Date: Aug 07, 2015
Name:
Judy H
State/Province:WI
My husband and my 40th wedding anniversary is in 2 days, and he sent me a dozen long-stemmed red roses as a surprise today. The gold & white striped box tied with a red ribbon is so pretty, but the roses are beyond gorgeous. They're not only perfectly shaped but also opened just enough that they'll last a long time. The filler is a perfect complement, ferns w/what looks like purple & white baby's breath! Thank you Rachel's Roses for the most beautiful flowers! And, of course, my husband!
Rachel's Roses's Reply:
Date: Aug 07, 2015, 3:30 pm
Thank you for the wonderful review. We take pride in the quality of our product. Here's to your 40th anniversary, may you enjoy many more.
Rachel's Roses
Date: Jul 22, 2015
Name:
Kirsten K
State/Province:WI
The website said it would be delivered that same day, it was delivered the next day. I did order in the afternoon so maybe it was just a glitch. Overall easy to order online. Thanks!
Heather's Reply:
Date: Jul 22, 2015, 9:04 am
Hi your order was delivered on the 8th however, we didn't have a chance to confirm delivery until the 9th. When we made the delivery we spoke with the kindest lady. I believe she was the recipients grandmother. Sorry about the confusion. Thanks for choosing Rachel's Roses.
Kirsten's Reply:
Date: Jul 22, 2015, 9:41 am
Ooo good! Thanks! Can I change my review? Sorry.
Date: Jul 14, 2015
Name:
Dorothy Q
State/Province:WI
THE PLANT WAS DELIVERED ON DAY REQUESTED AND IN VERY GOOD CONDITION, BARB WAS VERY PLEASED AND SAID PLANT WAS HEALTHY... THNAK YOU
Date: Jun 29, 2015
Name:
Ashley Q
State/Province:FL
Wonderful customer service. They made it super easy and convenient to send flowers from miles away. I appreciate the care they took in their service.
Date: Jun 26, 2015
Name:
Lindsey C
State/Province:IL
Fast service, beautiful arrangement true to picture and long lasting.
Date: Jun 14, 2015
Name:
Ms. Claire S
State/Province:WI
My flowers were a surprise and are absolutely beautiful. Fresh arrangement in bright yellow and orange. I will use Rachel's Roses for all of my future needs
Date: May 28, 2015
Name:
Amadee R
State/Province:CO
Flowers arrived on time, and looking nice. Thanks!
